Complete is pleased to announce the resolution of the Amarillo School District 2013 hail claim. An agreement of $42M was reached between the school district and the insurer. This agreement was the result of hard work by the appraisal panel, the school district, the insurer and their counsel.  John Minor was the appraiser for the district, working out the differences between the parties.  John employed certified consulting meteorologists, engineers and drone-mounted thermography to understand the damages to the district’s 5.1 million square foot of schools.

AISD is one of the largest districts in Texas, providing quality education and a caring environment to over 35,000 students on the Caprock in the panhandle.  The school district’s more than 3k in faculty, administration and maintenance were the true heroes in this process. Without their deep understanding, attention to detail, and pride in their district, along with the difficult leg work done by D.A. Lamont Public Adjusters – understanding this loss would have never been possible. We were honored to work alongside these people, who dedicate themselves to the future of our children and the future of the great state of Texas and our country.

On May 2, 2019, the Amarillo Independent School District Board of Trustees approved the settlement of its lawsuit versus the Travelers Lloyds Insurance Company, Case No. 2:15-cv-00155-j in the Norther District of Texas-Amarillo Division. The acceptance of the Settlement Agreement, Travelers Lloyds will pay the Amarillo Independent School District a total of $42 million.

Amarillo Independent School District


The Amarillo Globe-News had followed this case closely and additional articles have been written, in regards to values and expectations.  John Minor is a nationally known large loss insurance appraiser and building consultant that provided for the formal appraisal services that led to this resolution.

Aerial thermal imaging at Carver Elementary - Photo by Complete
Aerial thermal imaging at Carver Elementary – Photo by Complete
Team Complete on site inspections - Amarillo School District School- Bivins Elementary, 2016
Team Complete on site inspections – Bivins Elementary, 2016
Amarillo High School - Aerial photo by Complete, 2017
Amarillo High School – Aerial photo by Complete, 2017