Wind vs. Wave at the Windstorm Insurance Conference in Houston
WIND vs. WAVE at the WIND Texas SymposiumApril 2, 2009 • Hilton Hobby Airport Hotel, Houston, TX Join professionals from all segments of the property insurance industry as they address…
Hurricane Ike – Houston Texas
Thermal Imaging Review Hurricane Ike was a powerful category two storm damaging Galveston and then Houston, Texas and then points north. Complete was contacted by the insurance company for this…
Cook’ Paint and Body Shops – Florida Panhandle
Property Restoration Services – Hurricane Ivan, Dennis Complete has been pleased to be the restorer of choice for Cooks Paint and Body and related properties. Mr. Gene Cook selected Complete…
Holiday Inn Express, Hurricane Ike – Houston, Texas
Hurricane Ike Infrared Imaging Review and Cost Consulting Hurricane Ike made landfall as a strong category two storm affecting Galveston and Houston, Texas before moving further inland. Complete was asked by…
Hurricane Ivan – Lambert Beach House Perdido Key FL
This residence, which was part of a townhouse complex near the Florabama Restaurant on Perdido Key, suffered extensive damage from Hurricane Ivan in 2004. Owner Janet Lambert hired Complete, Inc….
Pembroke at Landfall Hurricane & Construction Defect Restoration – Coastal North Carolina
This gated community on the coast of North Carolina was a significant portion of my early training in insurance restoration and water intrusion repair. These townhomes totaling more than 150,000…
University of Florida Hurricane Simulator Review
If scientists at the University of Florida have their way, water intrusion during a hurricane may someday be a thing of the past…
Appraisal: Alternative Dispute Resolution
Appraisal is a form of Alternative Dispute Resolution included in most home and commercial property owner’s insurance policies. The process is informal and allows for the selection of an appraiser by each side…
Keith Co/BKS Inc. Investigation & Trial – Hurricane Katrina; Mississippi
Complete, Inc and its president John Minor were asked to provide restoration management & expert witness services to this chain of more than 50 gas stations serving Southern Mississippi. The…
Glossary of Terms
• Documentation of Conditions– high resolution topical photos by Complete or harvesting of photos of others journalled and then provided digitally and hosted for use of client
• Initial Report Generation – What’s wrong, what’s it going to take to fix it, and what’s it going to cost in brief
• Constructive Total Loss/ Restorable – 50% rule determination and documentation, wind code interpretation, NFIP rule understanding , causation experts
• Scheduling of Repairs – Microsoft Project, Word Draw software, GAANT
• Estimation of Costs – Xactimate with current city specific costs broken out in insurance industry line item estimating and them simplified for real world use.
• Preparation of Budget – Broken out material labor, units per trade type
• Construction Details – Preparation of manufacturer selections and applicable warranty requirements
• Permitting and Inspection Services – Preparation of permit request, zoning and time specific inspections
• Construction Management – Preparation of work orders and/or quality assurance inspections for individual vendors and contractors, site management, security
• True Referral – Independent professional experts in individual characteristics of wind and flood claims i.e. engineers, surveyors, real estate appraisers, general contractors, roofing contractors, drying contractors, industrial hygienists, interior decorators, contents specialists, computer hardware and software service providers certified public accountants, ale specialists, realtors. When we refer an outside pro we have no interest in those dollars other than the time we spend to work with them. We understand our limitations and do not provide legal, engineering or other advice that requires the use of a professional. Complete, Inc is proactive and involved in the application of building code throughout the South East for the last decade. We are the first to bring in an expert when as subject matter will be better covered by licensed professionals in that venue.
General Contracting Services – Complete, Inc. as Complete General Contractors Inc FLCGC061674 provides for full service restoration services in select circumstances. In this case we typically charge at Xactimate rates when they include allowances for site specific management above the line and before application of overhead and profit of 20 %.Hurricane Gustav: Storm History and Damage Assessment
Hurricane Gustav
Damage Assessment and Storm HistoryHurricane Gustav came in near Cocodrie in southern La and continuing thru Houma and then eventually Baton Rouge, after worrying the entire Gulf Coast… more >>
Hurricane Matthew: Immediate Large Loss Property Restoration
Hurricane Ike – Immediate Large Loss Property Restoration
Property Restoration after Hurricane Ike is a balancing act between providing proper services documenting the claim and working with the insurer and owner…
Hurricane Damage: The First 60 days of the Road Home
Hurricane Claims – The first 60 Days of the Long Road Back
Hurricanes have become a big part of the end of summer ritual for people living in the southeast with massive economic impact. These costs are counted in the billions of dollars and are felt by industry… more >>
Panoramic Hatteras Island Home
In December of 2003 Complete, Inc. was contacted to provide flood restoration services to the Panorama Cottage. Hatteras Island in the Outer Banks was badly damaged by Hurricane Isabel in…
Historic Metal Shingle Roof
Complete, Inc. was invited to this home in Eastern NC in the fall of 2000. The property had suffered wind damage after the many storms over the early 90’s. Complete,…
Restoration of Franklin Memorial Church following Hurricane Bonnie: Morehead City, NC
Franklin Memorial is a historic landmark church constructed out of the bones of a shipwreck off the coast of North Carolina in the 1890s. The church had been badly damaged…
Question: What is the difference between an adjuster and an appraiser?
Answer: With respect to the distinction between appraisers and adjusters, an adjuster is…
Julia Minor Cozad Residence: Hurricane Damage Restoration
This beautiful sound-front home, owned by Julia Minor Cozad, sustained terrible damage after Hurricane Opal in 1995. Hurricane Damage Restoration of this family’s property was the inspiration for John to…