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Hurricane Laura off the coast of Louisiana in NOAA imaging

National Flood Insurance Program

News & Resources
  • Appraisal under the Flood Policy

    Appraisal Under the Flood Policy – John Minor – Appraiser, Umpire

    • Alternative Dispute Resolution
    • Appraisal
    • Flood Damage
    • Hiring an Appraiser
    • Insurance Claims Appraiser
    • Insurance Claims Umpire
    • May 23, 2019

    The Appraisal Process in the National Flood Insurance Program works to resolve disputed property damage claims both residential and commercial after Hurricanes or other catastrophes. Insurers may compel appraisal or…

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  • Appraisal process

    The Process and Execution of the Appraisal Process – 5/2019 – John Minor – Appraiser, Umpire

    • Alternative Dispute Resolution
    • Appraisal
    • Hiring an Appraiser
    • Insurance Claims Appraiser
    • Insurance Claims Appraiser & Arbitration
    • Insurance Claims Umpire
    • Selecting an Appraiser
    • May 22, 2019

     Appraisal has been around at least since 1888 in Scottish Union & National Insurance Company v Clancy but remains a lesser-known method of resolving property insurance claims arising from wind,…

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  • City Council Adopts Stricter Development Rules For Houston’s Floodplains

    • Building Code
    • FEMA 50% Rule
    • Flood Damage
    • Houston
    • Hurricane Harvey
    • John Minor's Newsletters
    • April 17, 2018

    Several months after Hurricane Harvey’s destructive floods that affected thousands of houses in Southeast Texas, and the widespread flooding Hurricane Harvey unleashed last year, the Houston City Council has approved…

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  • Barker Reservoir, Houston, & What They Should Have Known and When — Floodplain Management

    • FEMA 50% Rule
    • Flood Damage
    • Houston
    • Hurricane Harvey
    • John Minor's Newsletters
    • February 7, 2018

    Around 25 years ago, Charles Glen Crocker realized that the footprint at the Barker Reservoir was larger than the area under the government control and ownership, hence placing the homeowners…

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  • Is it Time to Update Our National Flood Insurance Program?

    • Flood Damage
    • December 31, 2017

    Is it Time to Update Our National Flood Insurance Program? The National Flood Insurance Program (NFIP) is up for reauthorization and there are always many requested changes before it is done….

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  • Don’t Mess With Texas, Even If You’re a Category 4 Hurricane Harvey – We were there, John Minor CFM

    • Houston
    • Hurricane
    • Hurricane Harvey
    • December 21, 2017

    2017 has been one for the books when it comes to natural disasters. From wildfires up and down the California coast to Hurricane Irma churning through Florida to Hurricane Harvey…

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  • Proof of Loss Deadline

    • John Minor's Newsletters
    • June 27, 2014

    As a lifelong coastal resident, I have dedicated my career to the understanding of coastal structures, weather and, unfortunately, the loss claims that all-too-often follow our piece of paradise. To…

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  • What to do After a Flood – Expert advice from the field – John Minor CGC, CFM

    • Flood Damage
    • Hurricane
    • Hurricane Center
    • John Minor's Newsletters
    • May 9, 2014

    The flood damage to homes and businesses in northwest Florida has been devastating. Although these are stressful times for residents, Complete, Inc. works with property owners, property managers, attorneys, and municipalities after…

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  • Biggert-Waters: Take 2 Update Summer 2012 – John Minor CFM

    • Flood Damage
    • Hurricane Center
    • John Minor's Newsletters
    • April 7, 2014

    Congress recently cleared a major hurdle in an effort to provide thousands of property owners in Florida and other states relief from skyrocketing flood insurance premiums, moving to reign in…

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  • Biggert–Waters Act Flood Insurance Reform Act of 2012 (BW-12)

    • John Minor's Newsletters
    • October 1, 2013

    Flood insurance has been a staple of development since 1968 when it was created by the Federal Government.  The policy is underwritten by the American people and managed by FEMA…

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  • Chateau De La Mer Hurricane Katrina Wind V Flood 86,000 s.f.

    • Appraisal
    • Case Studies of Our Work
    • Expert Witness
    • FEMA 50% Rule
    • Flood Damage
    • Hurricane
    • Hurricane Katrina
    • Insurance Claims Appraiser
    • Wind Damage
    • Wind Damage Vs. Flood Damage
    • July 17, 2013

    86,400 s.f property damaged by wind and flood from Hurricane Katrina. John Minor served as the appraiser and expert on this claim that resolved successfully. The claim was well in excess of 10,000,000 dollars and required careful attention to the differences between the wind and flood damages.

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  • Hurricane Sandy Damage

    Hurricane Sandy: Here We Go Again

    • John Minor's Newsletters
    • November 23, 2012

    Hurricane Sandy hit the Jersey shore and then wrapped around through the state of New York affecting West Virginia, as well as parts of Pennsylvania and Connecticut. The storm came…

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  • Photo courtesy of NOAA, Hurricane Ike

    Steps to Resolving Large Loss Flood Claims in the Appraisal Process

    • Flood Damage
    • Hurricane
    • Insurance Claims Appraiser
    • Wind Damage
    • October 14, 2011

    Flood damage claims are a difficult process. The successful resolution of a flood loss requires many steps and good decisions at critical times during the financial and physical recovery. In…

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  • Tornado near Tuscaloosa

    From Devastating Tornadoes to Epic Flooding

    • John Minor's Newsletters
    • May 31, 2011

    Three weeks after massive tornadoes hit the South, many residents and business have found themselves struggling to know where to turn. A generous outpour of donations and supplies have been…

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  • Hurricane Alex Satellite

    Oil and Water Do Not Mix – National Flood Insurance Program

    • Flood Damage
    • Flood Insurance
    • John Minor's Newsletters
    • July 26, 2010

    The National Flood Insurance Program (NFIP) receives an extension of approval as Hurricane Alex made landfall just south of the Texas border… Last week, the U.S. Senate approved a temporary…

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  • Panoramic Hatteras Island Home

    • Case Studies of Our Work
    • Flood Damage
    • Hurricane
    • Wind Damage
    • July 17, 2008

    In December of 2003 Complete, Inc. was contacted to provide flood restoration services to the Panorama Cottage. Hatteras Island in the Outer Banks was badly damaged by Hurricane Isabel in…

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