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Hurricane Laura off the coast of Louisiana in NOAA imaging

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News & Resources
  • Amarillo High School - Aerial photo by Complete, 2017

    $42M for Amarillo Schools Hail Claim

    • Aerial Assesements
    • Alternative Dispute Resolution
    • Appraisal
    • Hail Damage
    • Insurance Claims Appraiser
    • John Minor's Newsletters
    • Roof Damage
    • August 9, 2019

     Complete is pleased to announce the resolution of Amarillo’s 2013 hail claim. An agreement of $42M was reached between the school district and the insurer. This agreement was the result…

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  • Rapid Aerial Response – Early Answers Provide Great Results on Hurricane Losses

    • Aerial Assesements
    • Hurricane
    • Hurricane Michael
    • June 24, 2019

    Complete spent the 2019 off season becoming more prepared than ever to provide for our clients. We invested in acquiring airspace authorizations in every coastal area across the Southeastern United…

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  • Appraisal under the Flood Policy

    Appraisal Under the Flood Policy – John Minor – Appraiser, Umpire

    • Alternative Dispute Resolution
    • Appraisal
    • Flood Damage
    • Hiring an Appraiser
    • Insurance Claims Appraiser
    • Insurance Claims Umpire
    • May 23, 2019

    The Appraisal Process in the National Flood Insurance Program works to resolve disputed property damage claims both residential and commercial after Hurricanes or other catastrophes. Insurers may compel appraisal or…

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  • Appraisal process

    The Process and Execution of the Appraisal Process – 5/2019 – John Minor – Appraiser, Umpire

    • Alternative Dispute Resolution
    • Appraisal
    • Hiring an Appraiser
    • Insurance Claims Appraiser
    • Insurance Claims Appraiser & Arbitration
    • Insurance Claims Umpire
    • Selecting an Appraiser
    • May 22, 2019

     Appraisal has been around at least since 1888 in Scottish Union & National Insurance Company v Clancy but remains a lesser-known method of resolving property insurance claims arising from wind,…

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  • Florida Condo HOA Board / Owner Responsibilities – Post Hurricane Michael Facts

    • Appraisal
    • Diagnostic
    • Hurricane
    • Hurricane Michael
    • John Minor's Newsletters
    • January 16, 2019

    Post Hurricane Michael where I have been on station since landfall I am getting bombarded with questions from condo owners in regards to what they are responsible for when it…

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  • The Insurance Appraisal Process & Florida Department of Insurance DFS Mediation – An experts review

    • Alternative Dispute Resolution
    • Appraisal
    • Insurance Claims Appraiser
    • Insurance Claims Umpire
    • John Minor's Newsletters
    • Selecting an Appraiser
    • Wind Damage
    • January 2, 2019

    Alternative Dispute Resolution (ADR) Solutions to Hurricane Michael  This article is about the insurance claims appraisal process and the Florida Department of Financial Services Mediation process. The video will explain…

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  • Complete, Inc. commercial drone infrared.

    Aerial Thermal Imaging Building Surveys for Commercial Flat Roof Systems with Suspected Water Intrusion

    • Aerial Assesements
    • Diagnostic
    • Hail Damage
    • Roof Damage
    • August 2, 2017

    Cutting edge building diagnostic methods out there today include thermal imaging technologies from FLIR and now drone technology, known formally as Unmanned Aircraft Systems (UAS) by the smart people at…

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  • Island Construction by Complete – How I build – John Minor GC

    • Construction Defect
    • Hiring a Contractor
    • Roof Damage
    • December 1, 2016

    Bald Head Island is a fantastic location at the mouth of the Cape Fear River where it meets the Atlantic Ocean. I got an opportunity to work on the island…

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  • Pensacola Tornado Damage – Steps to Resolving Disputed Claims – DFS Mediation, Appraisal & Public Adjusters

    • Aerial Assesements
    • Alternative Dispute Resolution
    • Appraisal
    • Insurance Claims Appraiser
    • John Minor's Newsletters
    • Tornado Damage
    • October 3, 2016

    Tornadoes are rated on an EF (Enhanced Fujita) scale of o -5 (a 5 can flat knock down a structure). Dr Fujita from the University of Chicago came up with…

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  • Hurricane Hermine Impacts Florida's Big Bend – We were there – John Minor CFM

    • Flood Damage
    • Hurricane
    • Hurricane Hermine
    • John Minor's Newsletters
    • Meteorology
    • Wind Damage
    • September 15, 2016

    It’s that time of year again summer and early fall here in 2016 in the Gulf of Mexico, where systems of thunderstorms begin to cluster and organize, and begin to…

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  • Insurance Claims Appraiser – Advocacy is called for Bias is not

    • Appraisal
    • Hiring an Appraiser
    • Insurance Claims Appraiser
    • Insurance Claims Umpire
    • John Minor's Newsletters
    • August 31, 2016

    The Appraisal Process and the Importance of Hiring an Unbiased Appraiser with a discussion on Colorado DFS rules The Appraisal Process is one that has been around since the 165-line…

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  • IMG_8285

    Restoration of The Sands – Hurricane Sandy – Expert wind and flood assessment by John Minor @ Complete

    • Expert Witness
    • Hurricane
    • Hurricane Sandy
    • Wind Damage
    • Wind Damage Vs. Flood Damage
    • August 31, 2016

     The Sands is a beautiful venue in Atlantic Beach, New York that hosts many different types of events such as weddings, Bar Mitzvahs, corporate outings, video shoots, and the like. It…

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  • The Moors – Land Use Expert

    • Expert Witness
    • August 30, 2016

    The Moors Golf and Country Club was a fantastic links-style golf course in Northwest Florida near Milton. Complete was brought in as a testifying expert in regards to land use…

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  • Federal Umpire Appointment: Webster County Courthouse – Walthall, Mississippi – John Minor Umpire

    • Alternative Dispute Resolution
    • Appraisal
    • Fire Damage
    • Insurance Claims Appraiser
    • Insurance Claims Umpire
    • February 18, 2016

    John Minor was selected from a wide field of candidates to serve as umpire on the property damage side of a federal lawsuit regarding the property referenced above. The fire…

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  • Appraisal Provision

    Appraisal Provision in Homeowners & Commercial Policies – Perspective by John Minor, Appraiser, Umpire

    • Alternative Dispute Resolution
    • Appraisal
    • Hiring an Appraiser
    • In The News
    • Insurance Claims Appraiser
    • Insurance Claims Umpire
    • John Minor's Newsletters
    • Selecting an Appraiser
    • November 25, 2015

    Appraisal Provision in Homeowners & Commercial Policies Appraisal has been around at least since 1888 in Scottish Union & National Insurance Company v Clancy but remains a lesser-known method of…

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  • John G. Minor, Complete, Inc.

    Insurance Appraisal in Today's World

    • Appraisal
    • In The News
    • Insurance Claims Appraiser
    • Insurance Claims Umpire
    • John Minor's Newsletters
    • October 26, 2015

    This article discusses changes being considered for the appraisal process under Florida Senate Bill 336. It also discusses rules currently in place in Colorado under the Dora Act and licensing by the Louisiana Department of Insurance.

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  • What to do After a Flood – Expert advice from the field – John Minor CGC, CFM

    • Flood Damage
    • Hurricane
    • Hurricane Center
    • John Minor's Newsletters
    • May 9, 2014

    The flood damage to homes and businesses in northwest Florida has been devastating. Although these are stressful times for residents, Complete, Inc. works with property owners, property managers, attorneys, and municipalities after…

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  • Large Loss Wind Damage Umpire Assignment – Houston, Texas

    • Insurance Claims Umpire
    • December 5, 2013

    150,000 s.f. – Commercial Complete president John Minor CGC, CFM was asked by both parties to serve as umpire in this large loss property claims dispute. The loss was a…

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